About Us

Building the future of virtual care

Telemed Advisors helps healthcare organizations navigate the complex landscape of remote care delivery — combining operational expertise, compliance guidance, and strategic planning to build sustainable, scalable telehealth businesses.

Our Mission

To empower telehealth organizations with the strategies, tools, and partnerships needed to deliver exceptional patient care while achieving long-term business growth.

Our Vision

A future where telehealth is accessible, efficient, and profitable for organizations of all sizes — enabling better healthcare outcomes for patients everywhere.

A foundation built on real experience

Telemed Advisors was founded in 2019 by Alicia Hernandez, a healthcare operations leader with a proven record of success in virtual care delivery. Alicia began her telehealth career at MDLIVE, one of the earliest pioneers in digital healthcare, where she worked hands-on with clinical recruitment, provider network operations, and overall operational scalability.

Her career has since spanned multiple roles in healthcare, with expertise in compliance, clinical operations, and technology-enabled service delivery. She has helped both startups and established organizations build sustainable virtual care programs by bridging the gap between medical providers, payers, and patients.

Today, Telemed Advisors leverages this foundation to support dozens of organizations in launching, scaling, and optimizing their telehealth programs — making virtual care more efficient, compliant, and impactful across the healthcare ecosystem.

Our Core Values

Integrity

We maintain the highest ethical standards in all our interactions and recommendations.

Expertise

We stay current with industry trends and regulations to provide the most effective guidance.

Patient-Centered

Every recommendation we make is ultimately focused on improving patient care and outcomes.

50+
Clients Served
15+
Years Experience
98%
Success Rate
24/7
Support Available

Ready to work with us?

Let's discuss how we can help your telehealth organization succeed.

Schedule a Consultation