About Telemed Advisors
Telemed Advisors is a healthcare consulting firm dedicated to helping organizations navigate the complex landscape of remote healthcare delivery. We provide the operational expertise, compliance guidance, and strategic planning needed to build sustainable and scalable telehealth businesses.
With more than 15 years of combined experience in healthcare operations, payer relations, and technology integration, our team delivers solutions that improve patient access, streamline provider onboarding, and ensure regulatory compliance.
Our Mission
To empower telehealth organizations with the strategies, tools, and partnerships needed to deliver exceptional patient care while achieving long-term business growth.
Our Vision
A future where telehealth is accessible, efficient, and profitable for organizations of all sizes — enabling better healthcare outcomes for patients everywhere.
Our Story
Telemed Advisors was founded in 2019 by Alicia Hernandez, a healthcare operations leader with a proven record of success in virtual care delivery. Alicia began her telehealth career at MDLIVE, one of the earliest pioneers in digital healthcare, where she worked hands on with clinical recruitment, provider network operations, and overall operational scalability.
Her career has since spanned multiple roles in healthcare, with expertise in compliance, clinical operations, and technology-enabled service delivery. She has helped both startups and established organizations build sustainable virtual care programs by bridging the gap between medical providers, payers, and patients.
Today, Telemed Advisors leverages this foundation to support dozens of organizations in launching, scaling, and optimizing their telehealth programs — making virtual care more efficient, compliant, and impactful across the healthcare ecosystem.
Our Core Values
Integrity
We maintain the highest ethical standards in all our interactions and recommendations.
Expertise
We stay current with industry trends and regulations to provide the most effective guidance.
Patient-Centered
Every recommendation we make is ultimately focused on improving patient care and outcomes.
50+
Clients Served
15+
Years Experience
98%
Success Rate
24/7
Support Available
Ready to Work with Us?
Let's discuss how we can help your telehealth organization succeed
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